Here's Our FAQ
Who will be my cleaner?
You do not want to see a new face every week, that is why we assign you permanent and dedicated cleaners. The same familiar face, giving you the same great clean every time.
You can trust your dedicated cleaner is thoroughly vetted: detailed background checks, state and federal clearance, and experienced in doing all the little things. We customarily trial 5-6 different cleaners before finding one we like, so you can be confident you have the best.
How can I know I'm getting what I pay for?
Jays Janitorial believes you must get the cleaning you pay for.
Your cleaners will be mobile tracked through an app on their phone to pinpoint their on-premises time and ensure peace of mind. Also, a supervisor will be assigned to your property to check on cleaning and to conduct frequent inspections to make sure your workplace is looking perfect.
Can I get a one-off clean?
No, we focus on regular cleaning services for commercial buildings and offices. While we are known to go the extra mile for our customers – helping with move out cleans at their home address or providing services for special one-off events – we want your property looking its best week in and week out.
Which suburbs are in your cleaning services area?
If you are located in the Seattle metro area, there is a good chance we are cleaning a property near you! Our happy customers are in: Seattle, Bellevue, Everett, Bothell, Edmonds, Kenmore, Kirkland, Lake Forest Park, Lynnwood, Mountlake Terrace, Redmond, Shoreline, Woodinville, and surrounding areas.
Will you lock me into a contract?
Absolutely not. We do not believe in using lock-in contracts and you can cancel at any time.
Our work speaks for itself; we prefer to earn your trust and business with every clean we do.
You can find more information on our home page.
We welcome your questions. Please call us at (425) 381-2959 or use our contact form.